General Terms and Conditions

Effective Date: [27/02/2025]

Welcome to Voyagers Hook Fishing Company LTD. By accessing or using our website www.voyagershook.com, you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use this Website. These Terms are subject to change at any time, and you are responsible for reviewing them periodically for any changes.

1. Acceptance of Terms

By using our Website or purchasing products from us, you agree to these Terms, which constitute a legal agreement between you and Voyagers Hook Fishing Company LTD.

2. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You may not use the Website in any way that could damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Website.

3. Products and Pricing

  • Product Availability: We make every effort to display accurate product availability; however, we cannot guarantee the availability of any products at all times, if in doubt please contact us using the tab at the bottom of the page, we will endeavour to get back to you as soon as we can.

  • Pricing: All prices are listed in pounds and are subject to change without notice. Prices do not include shipping.

  • Errors: We reserve the right to correct any errors or omissions in product descriptions, prices, or availability at any time.

4. Orders and Payments

  • Order Acceptance: Orders are subject to acceptance. After you place an order, we will send you an order confirmation email. This does not constitute acceptance of the order.

  • Payment: We accept payment by Visa, Mastercard, Paypal Apple Pay, AMEX . By providing payment details, you authorise us to charge your payment method for the total amount of the order, including taxes and shipping fees.

  • Order Cancellation: We reserve the right to cancel or refuse any order for any reason, including issues with payment, shipping addresses, or product availability.

5. Shipping and Delivery

  • Shipping Policy: We ship to UK and Europe, for any orders outside of these areas please contact us and we will get a shipping quote before you make an order. Shipping fees are calculated at checkout based on your shipping location and the size/weight of your order.

  • Delivery Time: Estimated delivery times are based on the shipping method selected at checkout. Delays may occur due to circumstances beyond our control.

  • Risk of Loss: All products are the responsibility of the buyer once the shipment is delivered. Please check all deliveries and let us know if there are any issues.

6. Returns and Refunds

  • Return Policy: You may return most products within 14 days from the date of delivery for a full refund or exchange, provided the product is unused and in its original condition. Some products may be excluded from returns.

  • Refund Process: Refunds will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to an error on our part.

7. Privacy Policy

Your use of our Website and the purchase of products from us is governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information.

8. Intellectual Property

All content on this Website, including text, images, logos, graphics, videos, and software, is the property of Voyagers Hook Fishing Company LTD and is protected by copyright laws. You may not reproduce, distribute, or modify any of our content without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Voyagers Hook Fishing Company LTD is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or any products purchased. Our total liability will be limited to the amount you paid for the products in question.

10. Indemnification

You agree to indemnify and hold harmless Voyagers Hook Fishing Company LTD and its affiliates, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the Website or your violation of these Terms.

11. Governing Law

These Terms are governed by the laws of United Kingdom without regard to its conflict of law principles. Any disputes related to these Terms shall be resolved in the courts located in United Kingdom.

12. Force Majeure

We are not responsible for any failure or delay in performance due to events beyond our reasonable control, including but not limited to acts of God, war, natural disasters, strikes, or disruptions in transportation or communications.

13. Modifications to Terms

We may update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after any changes constitutes your acceptance of the new Terms.

14. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Voyagers Hook Fishing Company LTD
45 North Street,

Crewkerne,

Somerset,

TA187AX
Info@voyagershook.com